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Shut Up and Listen

4/9/2016

 
Title: Want To Help Someone? Shut Up and Listen!
Featured: Ernesto Sirolli
Publication Date: 2012
Selection Reason: Sirolli speaks out against the, "We know best!" attitude that can be so prevalent in helping professions.  He speaks so clearly about what it really means to listen, listen, listen to what people really need -- not what we think they need -- when stepping into the gap.

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